The Austrian Ombudsman Board contacted the Mayor of Vienna and confronted him with the complaint. The reservation system had indeed been serviced at the end of December, but no maintenance notice had appeared, instead an error message. The reservation system would be activated on the first working day after 6 January, which in 2025 would have been Tuesday, 7 January. However, there were already 1,800 reservations on 7 January.
"No wonder that no more reservations are possible for the rest of the year," says Ombudswoman Elisabeth Schwetz. However, the City of Vienna has promised not only to announce the first day on which reservations can be made for the current year, but also the time from which they will be activated. "Perhaps it would make sense to consider a different reservation system in general," says Ombudswoman Schwetz.
Tables and benches on Vienna's Danube Island (Photo: (c) Wikimedia Commons/Gugerell)