Accessibility statement
The Austrian Ombudsman Board endeavours to make its website accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327 of 2 December 2016, p. 1)
This accessibility statement applies to the website www.volksanwaltschaft.gv.at.
Status of compliance with requirements
This website is currently largely compliant with compliance level AAA, but fully compliant with compliance level AA of the ‘Guidelines for Accessible Web Content – https://www.w3.org/TR/WCAG22/’.
Non-accessible content
The content listed below is not accessible for the following reasons:
Incompatibility with accessibility regulations
- Success criterion 1.2.2 Captions (recorded): Not all recorded video content or audio content includes a transcript. These will be revised step by step.
The content does not fall within the scope of the applicable legal provisions
Not all documents available for download on this website are already accessible. File formats from office applications published before 23 September 2018 are exempt from Directive (EU) 2016/2102, unless this content is necessary for the active administrative procedures of the tasks performed by the public body concerned.
We will be happy to help you with older documents. If necessary, please contact presse(at)volksanwaltschaft.gv.at.
Establishment of the accessibility statement
This statement was established on 3 June 2025.
The assessment of the website's compliance with the WZG for the implementation of the requirements of Directive (EU) 2016/2102 was carried out in the form of automated and manual checks by certified partners. Individual page content is regularly checked by the web editorial team when new content is published.
Feedback and contact details
The offers and services on this website are continuously improved, replaced and expanded. Usability and accessibility are very important to us.
If you notice any barriers that prevent you from using our website – problems that are not described in this statement, deficiencies in compliance with accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.
Please send all messages and suggestions to presse(at)volksanwaltschaft.gv.at with the subject line ‘Reporting a barrier on the website volksanwaltschaft.gv.at’.
Contact
Austrian Ombudsman Board
Singerstraße 17
1015 Vienna
Telephone: +43 (0) 1 515 05 – 204
Fax: +43 (0)1 515 05 – 190
Email: presse(at)volksanwaltschaft.gv.at
Enforcement procedure
If you are not satisfied with the response you receive from the above contact, you can file a complaint with the complaints office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints office contact form.
Complaints office contact form
The FFG will examine the complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.
If the complaint is justified, the FFG shall issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies.