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Stand resolutely by the side of those affected in the future too

"I will continue to stand resolutely by the side of all people who turn to the Austrian Ombudsman Board with a problem with the authorities," says Gaby Schwarz, thanking the ÖVP parliamentary group for re-nominating her as Ombudswoman. "Being able to help people who feel unfairly treated, let down by the administration or overwhelmed by bureaucratic procedures is a great honour. I have performed this task with full vigour and passion over the past three years. I will continue to do so in the coming period," emphasises Ombudswoman Gab Schwarz and is delighted with the trust placed in her work.

"Austria's administration is well positioned in an international comparison. However, this does not mean that there is no room for improvement," says Gaby Schwarz, referring to the 24,000 complaints submitted to the Austrian Ombudsman Board last year. "Improvements towards citizen-friendly and service-orientated authorities remain my focus. It is crucial that authorities react quickly and apologise to those affected when mistakes happen," says the Ombudswoman, citing one of her key demands. "As a woman and as an Ombudswoman, I will continue to stand up in the fight against violence against women. Because women's rights are human rights. And the Austrian Ombudsman Board is the home of human rights in Austria!"

Translation was AI-generated

Gaby Schwarz in a beige top in the Bürgeranwaltstudio