Ombudsperson Gaby Schwarz to Wr. Wohnen: Carry out individual inspections for air conditioning systems!

To alleviate the high room temperatures during the summer, a family from Vienna wanted to install air conditioning in their council house. Wiener Wohnen prohibited the installation. The reason: according to the Tenancy Act, an air conditioning system requires authorisation and is only approved at care level 6. For Ombudswoman Gaby Schwarz, this position is incomprehensible.

In the ORF "Bürgeranwalt" programme, she emphasises: "Many people suffer from high temperatures in summer. Not only bedridden people in care level 6, but also people with cardiovascular problems, senior citizens, children and many others. Only authorising air conditioning for this small group is definitely not enough. I appeal to Wiener Wohnen to revise these guidelines and carry out individual case reviews." The Ombudswoman also points out that improvements are permitted under the Tenancy Act. "And air conditioning clearly helps to improve the quality of life when people can't sleep at night when it's over 30 degrees."

Livestock transport company next to residential building still does not comply with regulations

The question was asked whether a livestock transport company in Voitsdorf, Upper Austria, is now complying with the conditions that were attached to the company's designation as a "special case" by the municipality. For eight years, a couple who live right next door to the farm have been suffering from non-compliance with the conditions and are constantly reporting this to the authorities.

According to the district authority, the complaints are always investigated in a timely manner. According to the neighbours, however, the situation has not yet improved. The family recently submitted another collective complaint about various offences. According to the Administrative Court, even repeated offences that are not serious can call into question the reliability of a business licence holder. Ombudswoman Gaby Schwarz appeals to the operator to comply with the requirements and to the municipality to punish offences accordingly. "Even if the fronts are quite hardened, I can only recommend that the municipality make another attempt at mediation between the two parties."


Translation was AI-generated

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Ombudswoman Gaby Schwarz in the ORF programme Bürgeranwalt Ombudswoman Gaby Schwarz in the ORF programme Bürgeranwalt