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    Number of complaints in 2024


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    • 07.12.2025 Ombudswoman Gaby Schwarz demands more customer friendliness from Wr. Linien
    • 29.11.2025 Ombudswoman Gaby Schwarz: Don't play off biodiversity in cemeteries against accessibility
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    Report 2024 - Preventive human rights monitoring

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    Latest news

    • 10.12.2025 Ombudsman Luisser: Ombudsman Board ensures human rights at the highest level
    • 24.11.2025 Ombudsperson Gaby Schwarz: Violence against women is not a private matter!
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    Submitting an application for a pension for victims of children’s homes

    According to the Pensions for Victims of Children’s Homes Act (HOG), "victims of children’s homes" are entitled to a monthly supplementary pension of 421.60 euros (value 2025) twelve times a year. Here you can find out who is entitled to this pension and how it exactly works.
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    A picture showing a police car
    How the Ombudsman Board helps (German video only)Open video
    08.Jan
    Ombudsman Bernhard Achitz - Portrait photo
    Consultation day with Bernhard Achitz
    from 09:00 o'clock
    9500 Villach
    More info
    All consultation days
  • for problems with authorities
    • Complaint guide
    • Complaint procedure
    • Complaint submission
    Number of complaints in 2024
    23.955
    Latest news
    10.12.2025 Ombudsman Luisser: Ombudsman Board ensures human rights at the highest level
    10.12.2025 Human Rights Day: "There is no human rights policy without social policy"
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    Latest news
    10.12.2025 Ombudsman Luisser: Ombudsman Board ensures human rights at the highest level
    10.12.2025 Human Rights Day: "There is no human rights policy without social policy"
    Go to All news
    Report 2024 - Preventive human rights monitoring
    Download PDF
  • for Victims of children's homes
    • Services
    • Submit an application
    • The Pension Commission
    • Contact points
    Submitting an application for a pension for victims of children’s homes

    According to the Pensions for Victims of Children’s Homes Act (HOG), "victims of children’s homes" are entitled to a monthly supplementary pension of 421.60 euros (value 2025) twelve times a year. Here you can find out who is entitled to this pension and how it exactly works.

    Apply now
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    Special reports

    In addition to the annual reports to the National Council and the Federal Council, the Ombudsman Board has also been able to submit special reports on specific topics to Parliament since 1 July 2012.

    Reports are available in German only.

    Further information

    • Icon PDFSpecial report: Terrorist Attack 2020Download PDF file
    • Icon PDFSpecial Report: NGO Forum 2022 "Fundamental Social Rights" - The file contains third-party contributions and is therefore not barrier-freeDownload PDF file
    • Icon PDFSpecial report: Zero job prospects - 2019Download PDF file
    • Icon PDFSpecial report: Zero job prospects - 2019 - in simple languageDownload PDF file
    • Icon PDFSpecial report: Children and their rights in public institutions 2017Download PDF file
    • Icon PDFSpecial report: Vordernberg Detention Center 2015Download PDF file
    • Icon PDFSpecial report: Heating cost subsidies 2000/2001Download PDF file
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    Toll-free service number

    Mondaybis – Friday, von8 a.m. – bis4 p.m.Kostenlose Servicenummer anrufen: 0800 - 223 223

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