Since then, it is no longer possible for delivery lorries to enter and leave the site as the entrance is parked. Even lorries that were loaded or unloaded in front of the business in the past due to their height can now only do so in the second lane. When asked, the business owner was informed that there had been complaints from neighbours and that the company had not existed for twenty years.
Ombudsman Luisser commented on this in the programme: "How the MA 46 can continue to claim that the company no longer exists, even though it has been in existence for four generations since 1912, employs 20 people and pays municipal tax, is also incomprehensible." The Austrian Ombudsman Board has not yet received a statement on the case since November, only a request to extend the deadline for a response.
The head of MA 46 referred to a dense housing development and explained that the cancelled zone was not a loading zone, but a delivery zone: loading zones could be used for an hour or longer for loading and unloading vehicles, depending on requirements, while delivery zones could only be used for a few minutes. In the meantime, however, MA 46 has received a new application to set up a loading zone. The establishment is now only a formality and could be completed quickly.
Ombudsman Luisser was only partially in favour of the solution. Why the business owner should bear the costs of setting up the new loading zone when only one additional sign would have had to be changed in the previously existing delivery zone is still not satisfactory.
Company entrance with blocked delivery zone