In Vienna's 19th district, neighbours are illuminated around the clock by the blue neon signs of a group of companies on a new high-rise building. Mr R. turned to the Austrian Ombudsman Board. Contrary to the regulations, the neon light shines into his flat not only during business hours but also throughout the night, which is already causing sleep disturbances for residents of the building. The Vienna Building Police MA 37 has now initiated an investigation into whether this advertising installation is being operated in accordance with regulations. Ombudswoman Gaby Schwarz states: "This case is a health issue! As soon as we have all the licences, we will check whether the authorities have taken all factors into account." The Ombudswoman is also in favour of nationwide standards: "We are receiving more and more complaints about light pollution. Every federal state regulates it differently."
Light complaints in Gössendorf
In the Styrian market town of Gössendorf, a new LED billboard is causing criticism among neighbours. Mrs K. contacted the Austrian Ombudsman Board because the illuminated sign illuminates her farmhouse for 17 hours a day (except from 22:00-05:00) and therefore has a massive impact on her quality of sleep and life. Experts also attest that this LED billboard is not customary in the area. The mayor refers to expert opinions and a legally valid licence. Ombudswoman Gaby Schwarz: "We do not yet have the relevant licences and expert opinions for this case either. It will have to be examined whether the authorities have sufficiently taken into account the health-threatening effects. I appeal to the mayor to seek dialogue with the operator of the LED wall and the residents and find a viable solution."
"We are receiving more and more complaints about light pollution," says Ombudswoman Gaby Schwarz.