Tasks and activities
- Processing incoming and outgoing mail including administration in the electronic file (ELAK)
- Completion of paperwork
- Telephone support and appointment coordination
- Looking after guests
Requirements
In addition to Austrian citizenship or unrestricted access to the Austrian labour market, the other general requirements according to § 3 VBG and a completed secondary or higher school or a relevant apprenticeship, the following knowledge and skills are expected:
- Service-orientation, excellent manners and excellent knowledge of German - 35%
- sound computer skills for clerical work: MS Office (Word, Excel) and ELAK (EIB) - 35%
- Flexibility, especially for tasks assigned at short notice, and ability to work under pressure - 10%
- Accuracy and reliability - 10%
- Social skills and ability to work in a team - 10%
End of the application period: 27 December 2025
Please send your application documents with attached CV, copies of certificates and a letter of motivation to:
Ombudsman's Office
Administrative Office
Singerstraße 17
1010 Vienna
E-mail: va(at)volksanwaltschaft.gv.at
We look forward to getting to know you and guarantee absolute confidentiality and discretion!
Please note the following formal requirements for your application documents, which must be strictly adhered to:
- File size: maximum 1 MB
- File format: PDF - separate PDF files for letter of motivation, CV and certificates
We look forward to receiving your application!
