AOB publishes English version of annual report

The members of the Austrian Ombudsman Board (AOB) Gertrude Brinek, Terezija Stoisits and Peter Kostelka recently presented the English version of the annual report 2011.

The new annual report reflects the great amount of confidence that Austrians have in the work of the AOB. In 2011 the AOB took care of requests of more than 16.000 people. The number of investigation procedures initiated increased by 10 percent. In 12,4 percent of 8.400 completed investigation procedures the AOB confirmed a case of maladministration.

The international edition of the annual report concentrates on the key facts and figures 2011, outlines AOB preparations for taking up the new function as NPM following the implementation of OPCAT in Austria and summarises the international activities of the Board members throughout 2011.