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Banner 1_2019

"The AOB
assists you if you feel you
have been treated unfairly
by an Austrian authority."

Ombudsman Werner Amon

Banner 2_2019

"The AOB 
is also responsible for
protecting and promoting
human rights."

Ombudsman Bernhard Achitz

 

Banner 3_2019

"A complaint to the AOB
is possible at any time and
entails no expense."

Ombudsman Walter Rosenkranz

Complaint form

The first step for formal investigative proceedings. Easy access for everybody, free of charge and independent.
Complaint Form Complaint form

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What are the requirements for lodging a complaint free of charge?
Guide Guide
International
Ombudsman Institute
205 Institutionen aus 105 Ländern
International
Ombudsman Institute

205 Institutionen aus 105 Ländern

Complaint form

Complaint form Complaint form

Complaint guide

Guide Guide
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United Nations recognise importance of independent Ombudsman Institutions

January 19, 2021

Werner Amon, Secretary General of the International Ombudsman Institute (IOI) warmly welcomed the United Nations Resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020

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Strengthening the independence of National Human Rights Institutions and human rights protection in Austria in times of covid-19

January 5, 2021

On 12 January 2021 the Austrian Ombudsman Board, in close cooperation with the EU Fundamental Rights Agency (FRA) will host an exchange to shine a light on human rights protection in Austria in times of Covid-19 and to discuss how to strengthen the independence of National Human Rights Institutions (NHRIs). The event will be held from 3.00 – 4.30 pm and the speeches will be shown in a livestream and through pre-recorded video messages from the premises of the Austrian Ombudsman Board.

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Kosovar Ombudsman visits AOB

October 18, 2019

On 14 and 15 October, the Austrian Ombudsman Werner Amon received the Kosovar Ombudsman Hilmi Jashari and his 11-member delegation. The delegation consisted of leading staff members of the Ombuds Institution in Kosovo as well as from the EU project "Support to Ombudsperson Institution in Kosovo". The study visit to Vienna was organised as part of this project, enabling the delegation to also visit other institutions in the field of human rights, equal treatment and anti-discrimination.

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Ombudsman Amon welcomes South Korean delegation

September 5, 2019

A delegation from South Korea, consisting of 19 representatives of the “Ministry of SMEs and Start-ups” of the “Ombudsman Support Department” and the regional branches with a focus on SME Regulatory Policy, visited the Austrian Ombudsman Board (AOB) on 29 August 2019. Ombudsman Werner Amon welcomed the delegation chaired by Choi Yong-Jun. The visit should serve as a fruitful exchange of experience and knowledge regarding the reduction of bureaucracy, the 5G-strategy and the regulatory policy in Austria. Along with the visit at the Austrian Ombudsman Board, the delegation also met with representatives of the Austrian Ministry of Digital and Economic Affairs.

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Commissioner for Human Rights visits Austrian Ombudsman Board

February 13, 2019

Dunja Mijatović, Council of Europe Commissioner for Human Rights since April 2018, paid a visit to the Austrian Ombudsman Board. In this meeting, Commissioner Mijatović and Ombudsman Kräuter discussed relevant human rights issues. Mijatović further announced plans to carry out a country visit to Austria during her term of office.

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IOI President and Secretary General welcome delegation of the Control Yuan

June 26, 2018

On 25 June 2018 IOI President Peter Tyndall and IOI Secretary General Günther Kräuter welcomed a delegation of the Control Yuan of Taiwan headed by President Chang Po-ya for a knowledge exchange in Vienna.

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Ombudsman Kräuter welcomes delegation of the China Society for Human Rights Studies

June 14, 2018

On 12 June 2018 Austrian Ombudsman Dr. Günther Kräuter welcomed a delegation of the China Society for Human Rights Studies for a knowledge exchange at the Austrian Ombudsman Board (AOB) in Vienna. The Society is an academic research institution that focuses on human rights in China and publishes books, organises conferences and and informs the public and international organisations about this topic.  The delegation was headed by Mr. Qiangba Puncog, President of the Society.

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Forum for the creation of an NPM database at the Austrian Ombudsman Board

March 29, 2018

On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.

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Austrian Ombudsman Board supports Japanese research project

March 20, 2018

On 20 March 2018 Ombudsman Kräuter welcomed Mr Mahito Shindo, Assistant Professor at the School of Sciences of Waseda University, Tokyo. In a current research project Mr Shindo examines to what extent Ombudsman institutions can ensure the quality of administrative environmental decision makings. The Austrian Ombudsman Board was pleased to contribute its expertise to this academic work.

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Risky restrictions of freedom in retirement and nursing homes

March 16, 2018

On 12 and 13 March, an international conference on the topic “Monitoring in Retirement and Nursing homes” took place in Trier, Germany. The focus of the conference, which was organized by the Council of Europe, the National Agency for the Prevention of Torture of Germany and the Austrian Ombudsman Board, was on the topic of restrictions of freedom.

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