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  • The Austrian Ombudsman Board

    The Ombudsman Board has been independently monitoring Austria’s entire public admini­stration since 1977 by order of the Federal Constitution. It checks the legality of decisions by authorities and examines possible cases of maladministration.

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  • Human Rights

    Since 2000, the AOB has been a national human rights institution (NHRI). As of 1 July 2012, the most extensive reform and expansion of the responsibilities of the AOB since its establishment in 1977 entered into force. Its mandate now includes the preventive monitoring and control of public and private institutions and facilities where persons are or may be deprived of their liberty. Furthermore, the AOB now monitors facilities and programmes for people with disabilities to prevent the occurrence of violence. The AOB and its Commissions also observe and investigate the conduct of bodies authorised to exercise direct administrative power and compulsion. This includes (forced) removals (of detainees).

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  • Complaints

    All citizens can turn to the Ombudsman Board with a complaint about the Austrian admini­stration, regardless of their age, nationality, or residence. A complaint can be made at any time and entails no expense.

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  • News

    This section informs you about the latest news from the Austrian Ombudsman Board. It also gives you information and details about upcoming consultation days.

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  • Reports

    The Ombudsman Board annually submits a report to the members of the National and the Federal Council about the observations it made at the federal level in the working years. The results of its monitoring and ex-post control at the regional and the municipal level are available in the reports to the respective Diets. The English summary of the report concentrates on the key facts and figures as well as human rights related cases.

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  • International activities

    The Ombudsman Board is a reliable partner for the protection of human rights and the development of the rule of law at the European and international level. Since 2009, the Ombudsman Board has also been operating the General Secretariat of the International Ombudsman Institute.

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  • Contact

    You want to complain about an authority or need information? You can reach the Ombudsman Board by telephone, in writing, and personally. Complaints can be submitted and are handled at no charge.

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